Shipping cost

You can see the shipping cost of your order by clicking on the View cart button at the right of the page,  then click on Estimate shipping cost button. Enter your country, then click on Estimate. Currently, we offer 2 shipping options, Global Mail for parcels under 2 kg, and Express Service by DHL, to all destinations. Please select your chosen shipping method in the shipping method selector, and take note of the delivery times.

For DHL Express Service, you should receive your parcel within 4 working days of placing the order, and you will receive a tracking number when the order is dispatched.

For Global Mail, you should receive your order between 14 and 18 working days of placing the order, and there is no tracking number.

We do reserve the right to ship with a different shipper than the one you selected, however, the service level will be equivalent or better.

Our shopping cart will help you to optimise the actual weight vs. volume weight ratio of your order, and so save you shipping cost. Example: a pack of polybags would be charged by actual weight, and would be costly to ship. A pack of paper flowers would be charged by "volume weight" and would also be costly. Adding some packs of flowers to an order of polybags would cost almost nothing in additional shipping cost and vice versa.

Each product and shopping cart shows one of the following weight vs. volume icons.

	Very light product. Explanation: this product has much higher volume compared to the weight.
	Light product. Explanation: this product has higher volume compared to the weight.
	Balanced product. Explanation: this product has balanced volume weight ratio.
	Heavy product. Explanation: this product has small volume compared to the weight.
	Very heavy product. Explanation: this product has very small volume compared to the weight.